Staying healthy

8 helpful tips for your next primary care appointment

Get the most out of your next primary care visit. Read our eight tips to help make your appointment as useful and effective as possible for you and your provider.
August 21, 2023   |   3 minute read
Image of a female medical staff member reviewing documents with a female patient.

Your primary care provider (PCP) is responsible for coordinating all of your care, so it’s important to establish a good relationship with a trusted PCP. 

If you have not already had your annual wellness visit this year, call your PCP to schedule your appointment today. Make sure you get the most out of your benefits before the plan year is over. It’s important to note that primary care clinics can book out months in advance for preventive visits, so be sure to call soon to get in before the end of the year. 

To make sure you get the lowest costs, it’s important to see your assigned primary care provider (PCP). You can view or change your assigned PCP by logging in to your online account, or calling customer service at 1-800-817-3056. 

Here are eight things you should know to get the most out of your next primary care appointment. 

  1. Talk to your PCP about the other doctors that you see. They’ll help coordinate your care, so you don’t miss or duplicate tests. If you have a condition, your PCP can help refer you to an in-network specialist. 
  2. Review your medical history. This includes discussing chronic conditions, medications you are taking, or treatment plans that you are following. If you need to complete a new patient form, do so before your appointment. Doing this at home can help you slow down and ensure you remember to include all important details, and your visit can be more valuable if your doctor has the information ahead of time. 
  3. Bring phone numbers and addresses of previous doctors. This will make it easier for your PCP to get your records transferred if needed. 
  4. Write down a list of your prescriptions and dosages ahead of time. Another option is to bring all of your medications with you, including over-the-counter drugs and supplements. 
  5. Arrive early. Ask the office staff when you make your appointment how early you should arrive, sometimes additional time is needed for paperwork before your appointment. 
  6. Ask about screenings or preventive services you might be due for. Some tests might require you to pay part of the cost. It’s always a good idea to ask about costs before a test is done. To ensure that you’re paying the lowest amount, see your assigned primary care provider. 
  7. Bring a list of questions. This will help make sure your PCP answers all of your questions, and you don’t forget anything.
  8. Bring a companion. If you are facing serious or complex health issues, it can be helpful to have a trusted friend or family member there to take notes.

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